Payment Policy

Effective Date: March 5, 2025

At NOTEVIRAL, we are committed to providing you with a seamless and secure shopping experience. This Payment Policy outlines the payment methods we accept, the billing process, and the procedures for handling any issues related to payments. Please read this policy carefully to understand how we manage payments for your orders.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

You will be prompted to select your preferred payment method during checkout. We use secure payment processing services to ensure that all transactions are handled safely and securely.

2. Payment Authorization

When you place an order on NOTEVIRAL, we will process your payment immediately. By providing your payment information, you authorize us to charge the total order amount, including any applicable taxes, shipping charges, and discounts, to your selected payment method.

Please note that NOTEVIRAL reserves the right to verify the validity of your payment method before processing your order.

3. Payment Processing

Payments are processed through third-party payment gateways that ensure your financial information is securely handled. We do not store your payment details on our servers. If your payment is successfully processed, we will send you an order confirmation email, along with a summary of your order details.

In the event that a payment cannot be processed (e.g., due to insufficient funds, expired card, or declined transaction), your order will be held, and you will be notified via email. If we do not receive a valid payment method within 48 hours, your order may be canceled.

4. Currency

All transactions on our website are processed in U.S. Dollars (USD). If you are making a purchase from outside the United States, the total amount will be converted to your local currency based on the exchange rate set by your payment provider. Please note that currency conversion fees may apply and are typically charged by your bank or payment provider.

5. Sales Tax

Sales tax is applied to orders based on the shipping address and in compliance with applicable U.S. state and local tax laws. The sales tax rate will be calculated and displayed at checkout. International customers may also be subject to customs duties or taxes, which are the responsibility of the customer.

6. Discount Codes and Promotions

If you have a discount code or promotional offer, you can enter it during the checkout process. The discount will be applied to the total order amount before taxes and shipping charges are calculated.

  • Discount codes cannot be applied after an order has been placed.
  • Some discounts may have specific terms and conditions, such as minimum purchase requirements, product exclusions, or expiration dates.
  • NOTEVIRAL reserves the right to modify or cancel any promotions at any time.

7. Order Cancellation

If you need to cancel your order, please contact us immediately. We can only cancel orders that have not yet been processed or shipped. Once your order has been processed or shipped, we cannot cancel it, but you may follow our Returns and Refund Policy if you wish to return the product.

To request an order cancellation, please reach out to us at:

8. Security and Fraud Prevention

We take the security of your payment information very seriously. Our payment processing system uses SSL encryption to ensure that all transactions are secure. We also use additional fraud prevention measures to detect and prevent fraudulent activity.

If we suspect that an order may be fraudulent, we reserve the right to cancel or place a hold on the order until we can verify the payment. In such cases, we may contact you for additional verification or proof of identity.

9. Payment Disputes and Chargebacks

If you have a concern or issue with your payment or transaction, we encourage you to contact our customer service team before initiating a chargeback with your bank or payment provider. Our team will work with you to resolve any issues promptly.

In the event of a chargeback, we may be required to take additional actions, including but not limited to, canceling the order, refunding the disputed amount, or blocking access to future orders.

10. Payment Errors

If you experience an error during the payment process, please check your payment details and ensure that your payment method is valid. If the problem persists, please contact our customer service team at info@noteviral.xyz for assistance.

NOTEVIRAL is not responsible for errors that occur due to issues with your bank or payment provider, such as declined transactions or incorrect billing information.

11. International Orders

For international customers, please note the following:

  • Payment for international orders will be processed in U.S. Dollars (USD), and your payment provider will handle the conversion to your local currency.
  • International customers are responsible for any customs duties, taxes, or import fees that may be applied when the product reaches your country.
  • NOTEVIRAL is not responsible for any delays or additional charges due to customs processing.

12. Contact Us

If you have any questions or concerns regarding your payment or our Payment Policy, please do not hesitate to contact us: